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Functioneer

Delivery Policy

Last updated 23 October 2026

Functioneer sells tickets to events. Tickets are delivered electronically; nothing is posted or couriered.

  1. 1. What is delivered

    Each ticket is an electronic ticket (e-ticket) with a unique QR code and ticket code. There are no physical goods and no delivery or shipping charges.

  2. 2. How tickets are delivered

    • By email to the address on your Functioneer account, with a QR code for every ticket.
    • In your account under My tickets, where every ticket can be shown on your phone, saved as a PDF or picture, or shared with the person using it.

  3. 3. When tickets are delivered

    • Paid tickets are issued as soon as PayFast confirms your payment, normally within a few minutes of paying.
    • Free tickets are issued immediately.
    • Instant EFT payments are usually confirmed within minutes; some payment methods can take longer, and your tickets are sent as soon as the payment is confirmed.

  4. 4. Where we deliver

    Tickets can be received anywhere you can open email or the website. Events take place in South Africa at the venue shown on the event page.

  5. 5. If your tickets don't arrive

    • Check your spam or promotions folder.
    • Sign in and open My tickets: your tickets are there even if the email went astray.
    • If you still can't find them an hour after paying, email us with your order number and we will resend them. If we can't deliver them before the event, you are entitled to a refund under our Refund Policy.

  6. 6. On the day

    Show each ticket's QR code at the entrance, on your phone or printed. Each ticket gets one person in once.

  7. 7. Contact